Launch, Iterate, Scale
Work / Ross J Barr
Sectors
Beauty & Wellness
E-commerce
Client
Ross J Barr
Year
2020
Disciplines
Brand Strategy
E-commerce Design
UX Design
Development
Ross J Barr is a luxury acupuncturist and wellness expert based in London. When launching her direct-to-consumer skincare line, she needed a digital platform that matched the premium quality of her products and services.
We partnered with Ross to design and build an e-commerce experience that launched quickly, then iterated based on customer feedback to scale the business.
The Launch
Getting to market fast without compromising quality
Speed to market was critical for the product launch. We designed and built a beautiful e-commerce experience in record time, focusing on the features that would drive initial sales while planning for future iterations.
Iterate & Scale
Continuous improvement driven by real customer data
After launch, we continued to partner with Ross J Barr to optimize the experience based on real customer behavior. Each iteration improved conversion rates and customer satisfaction, helping scale the business to meet growing demand.
Client
Ross J Barr
Location
London, United Kingdom
Sector
Beauty & Wellness
E-commerce
Team
Chris Johns
Donny Smith
Next Case Study
Spark
Igniting creativity through an innovative design tool
We design, build, and run digital systems for the science, aerospace, and biotech industries.