Client Hub
Overview
Your dedicated command center for complete project transparency.
The Client Hub is a dedicated portal where you can monitor progress, track hours, view system status, and access all project resources in one place. No more chasing updates or wondering about project status.
- Real-time system status and uptime monitoring
- Project progress and milestone tracking
- Hours balance with detailed activity logs
- Direct access to invoices and billing history
- Integrated support ticket system
- Links to live sites, staging environments, and design files
Dashboard
Your project at a glance
The dashboard provides an immediate overview of your engagement with Bttr. See your hours balance, active projects, recent activity, and system health all in one view.
Hours Balance
Track your retainer hours in real-time. See how many hours remain, when they renew, and your utilization rate.
System Status
Live monitoring of your deployed applications. Uptime percentage, response times, and operational status at a glance.
Activity Feed
See what we have been working on. Every hour logged, feature shipped, and milestone reached appears in your activity stream.
Quick Actions
One-click access to submit support tickets, view invoices, or jump directly to your live site or staging environment.
Projects
Complete project visibility
Every project you have with Bttr. lives in your hub. Track progress through discovery, design, development, and launch phases with clear milestone indicators.
Milestone Progress
Visual progress tracking through each phase of your project. Know exactly where things stand without needing to ask.
Resource Links
Direct access to everything related to your project. Live site, staging environment, Figma designs, GitHub repository, and documentation all linked in one place.
Hours Tracking
Transparent time tracking
Every hour we work is logged and visible to you. See exactly what we worked on, when, and for how long. Complete transparency into how your retainer is utilized.
- Detailed activity logs with descriptions
- Hours breakdown by project
- Monthly utilization summaries
- Automatic renewal tracking
Invoices
Billing at your fingertips
Access your complete billing history anytime. View, download, and track payment status for all invoices. No more digging through email for receipts.
Invoice History
Complete archive of all invoices with status tracking. See what has been paid, what is pending, and what is upcoming.
Easy Downloads
Download PDF invoices instantly for your records or to forward to your accounting team.
Support
Direct line to our team
Submit support tickets directly from your hub. Report bugs, request features, or ask questions. Every ticket is tracked and you will receive updates as we work through your request.
- Bug reports with priority tracking
- Feature requests and enhancements
- General questions and support
- Email notifications on updates
Get Started
Access your hub today
Every Bttr. client gets access to the Client Hub as part of their engagement. If you are an existing client, log in to access your dashboard. If you are considering working with us, this is what you can expect.
Ready for complete project transparency?
Start a conversation about how Bttr. can help design and engineer your next mission critical system.